Privacy policy

INTRODUCTION

Wearsoy (“Company”, “our”, “us”, or “we”) respects your privacy and is committed to protecting it through our compliance with this Privacy Policy.

This Policy describes the types of information we may collect or that you may provide when you visit, purchase, download, register with us, access, or use our Website, mobile applications, onboard media, blogs, phone, in person, social media and other places, social media accounts, or our other online or interactive portals or services, whether accessed via computer, mobile device or other technology operated by us from time to time which include a link to this Policy or when you have any other interactions (e.g., customer service and other communications) with us.

This Policy does not apply to any of our websites, mobile apps or services that have a separate privacy policy or notice.

YOUR PERSONAL INFORMATION AND HOW WE USE IT

We collect, use, and store your personal information to ensure that we can provide you with various services and offer you a personalized experience online and in our shops. This may be done on our Website or through other means. We will keep your personal information confidential at all times and only collect, use, and store it in accordance with this Privacy Policy.

COLLECTION OF YOUR PERSONAL INFORMATION

We collect various levels of your personal information both on our Website and in our privacy policy:

You will browse our Website as a guest if you are not a registered user. We will not collect or use any personal information from you, but you may not be able to use all of the services and features that we offer to registered users. We don't knowingly probe visitors’ computers for personal information. We do collect visitors’ Internet technical statistics, including IP addresses, referrers, the type of browser and type of workstation used. With this information, we may gain insight into how visitors find us on the Internet, and how many Windows vs. Mac users visit us, using that information to improve our services to visitors and users.
You will need to provide certain of your personal information when you register with us on our Website (such as your name and contact details), in order to receive various features and services that we offer to our registered users, such as email updates, responses to your enquiries and priority for our limited edition items. The personal information we collect may include your name, billing and shipping address, email address, and mobile and home phone numbers.

We use this personal information for our own research, advertising and marketing purposes, including sending you information about products and services offered by us and by other companies that we think you will be interested in.

We record our calls with prospective and actual customers, and confirm before doing so that we have your permission to record our call.

We collect various information about our customers as part of our routine business operations, including, but not limited to:

ordinary business transactions, such as purchases and payments
credit information from third-party bureaus
billing, service and delivery addresses and contact information
characteristics of products
other information incident to the provision of products and services.
You can only place an order with us as a registered user on our Website. In either case, we will only collect information necessary to fulfil the relevant order (such as your name, contact details and payment/credit card details). Your credit card information will be used only to process your transactions with us. Your credit card number and security code will not be stored on our Website or in our store.

When you use our Website, store or their content, certain third parties may use automatic information collection technologies to collect information about you or your device. These third parties may include advertisers, ad networks, analytics companies, your mobile device manufacturer, and your mobile service provider.

These third parties may use tracking technologies to collect information about your online activities over time and across different websites and services. We do not control these third parties’ tracking technologies or how they may be used.

For information about how you can opt out of receiving targeted advertising, see our Opt-out Policy below.

You may wish to review or update your personal information held by us. You can do this by contacting our customer service or by adjusting your customer profile in your registered account.

USE OF YOUR PERSONAL INFORMATION

We use the personal information you provide for the following purposes:

To provide our services to you (e.g., answering questions, fulfilling orders, maintaining your shopping cart, reviewing requests, and verifying payments).
To personalize and improve your experience on our Website.
To conduct research, analytics, and marketing.
To comply with applicable laws and protect against fraud and unauthorized activity.

OPT-OUT POLICY

You can instruct us at any time not to use your personally identifiable information for marketing and educational purposes by contacting our Customer Service.

However, we will continue to communicate with you regarding deliveries, products, or services, or any amounts due in connection therewith.

CHILDREN UNDER THE AGE OF 13

Our Website and store are not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we learn that we have collected or received such information without verification of parental consent, we will delete it. If you believe we might have information about a child under 13, please contact us at support@wearsoy.com.

INFORMATION WE DISCLOSE TO OTHERS

We disclose information to our own service providers (marketing, website, advertising and other vendors, licensors, service providers and our financial and legal advisors).

We may also share information (including personal information) with third-party vendors who provide functions on our behalf, including credit card processing, analytics, customer service, marketing, surveys, and fraud prevention.

We disclose personally identifiable information to third parties only with your permission, or to cooperate with governmental authorities, or in connection with a sale or merger of our company.

COOKIES AND STANDARD WEB PRACTICES

Our Website and store make use of cookies for some features. Cookies help identify a unique session and enable website functionality.

We also use secure SSL encryption to protect sensitive information during transmission.

YOUR PRIVACY RIGHTS

If you are a resident of a U.S. state with privacy legislation, you may request information about our disclosure of personal information to third parties or affiliates for marketing purposes by contacting us at:
📧 support@wearsoy.com

Include “Privacy Rights” in the subject line.

INFORMATION ACCURACY

You may update or verify your information by contacting our customer service team at support@wearsoy.com.

SECURITY STANDARDS

We maintain administrative, technical, and physical safeguards designed to protect your personal information. While we take every reasonable measure, no system is completely secure.

PRIVACY AT OTHER WEBSITES OR APPS

When you follow links from our Website to third-party websites or apps, please note that their privacy policies will apply.

RETENTION OF PERSONAL INFORMATION

We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.

MOBILE TERMS OF SERVICE

The Wearsoy mobile message service (the “Service”) is operated by Wearsoy (“Wearsoy”, “we”, or “us”).

By consenting to Wearsoy’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Wearsoy through your wireless provider to the mobile number you provided.

For Service support or assistance, text HELP to Wearsoy or email support@wearsoy.com.

You may opt out of the Service at any time by texting STOP to Wearsoy.

UPDATES AND CHANGES

We reserve the right, at our sole discretion, to change or revise this Privacy Policy at any time. Material changes will be posted on our website, and your continued use of our website after changes means you accept these updates.

ACCESSIBILITY STATEMENT

We are committed to making sure that our Website is accessible to everyone. To access this Privacy Policy in an alternative form, please contact support@wearsoy.com.

Wearsoy may send you special offers and promotions by post, email, or SMS when you are an existing customer or, if new, have consented to receive such promotions or not opted out.

If you do not want to receive such communications, please let us know at support@wearsoy.com.